RESPONSIBILITIES:

• Build and improve relationships with customers, key suppliers and partners.
• Review company practices to ensure clients get maximum satisfaction from their purchases.
• Identify potential opportunities and inform the sales team to follow up.
• Educate and inform clients about the company’s services and special offers.
• Attend to client complaints and resolve issues promptly.
• Work with internal departments to ensure company meets clients’ expectations.
• Oversee client relationship management system.

REQUIREMENTS:

• 3-5 years of relevant experience.
• Prior experience in managing cross-functional teams.
• Experience in early-stage startup environments would be an advantage.
• Fluent communication and ability to manage situations on the ground.
• Intelligent, enthusiastic and self-motivation driven.
• Demonstrates high ethical values.