Job Description of Maintenance HOD at Head Office - Navi Mumbai

Overall Responsibility

 Responsible for the overall functioning of the Maintenance Department.

 Yearly Target setting for all the Branches and Achievement of Targets.

Service Sales Responsibility

 Responsible for timely AMC Conversions, AMC Renewals, ANR Reduction, Lost Lift Recovery,

etc.

 Responsible for on-time billing and collection of payments.

Technical Responsibility

 Ensure that the monthly maintenance schedule is 100% completed.

 Ensure timely troubleshooting of all breakdown calls and callback ratio is reduced.

 Ensuring that the Safety & Quality Audits are 100% completed.

 Effective utilization of Manpower and achievement of higher utilization rates.

Repair Work Management

 Responsible for revenue generation from Maintenance Repair works.

 Ensure timely follow up and completion of Repair work at sites.

Material Management

 Responsible for reduction of consumables and spares.

 Ensuring stock is updated on a monthly basis and maintained at the required level (at HO

and Branches).

Manpower Management

 Responsible for Maintenance Team Recruitment, Motivation, Training, Development and

Attrition Control.

 Conduct periodic ‘Performance Appraisal’ of team members and guide them to improve their

performance.

Miscellaneous Activities

 Ensure achievement of client satisfaction by prompt response to customer issues.

 Implementation of Maintenance software.

 Branch visits to monitor the activities.

 Ensure to provide necessary Reports.

Requirements:

 Qualification: Diploma or Graduate in Engineering discipline

 Experience: 10+ years of Techno Commercial experience

 CTC: 25 to 30 Lakhs per annum