Customer Service Associate (Contract)
Join our Ara Damansara team as a Contract Customer Service Associate — chat and email support, 1–2 month contracts, night shifts, competitive pay, and friendly training.
Location: Ara Damansara, Selangor
Salary: RM2,500 + Night Shift Allowance (Up to RM300)
Contract Duration: 1 Month / 45 Days / 2 Months
Job Description
We are looking for Customer Service Associates to support an international customer service project. This role involves handling customer inquiries through chat and email while ensuring excellent service experience.
Responsibilities
Handle customer inquiries via chat and email
Provide accurate information and timely support
Resolve customer issues professionally
Maintain service quality and response standards
Support day-to-day customer service operations
Requirements
Minimum SPM qualification
Good command of English
Bahasa Malaysia proficiency is an advantage
Basic computer and typing skills
Willing to work rotational shifts, including night shifts
Working Details
5 working days per week
24/7 rotational shifts
Training provided (40 hours)
Public holidays follow Malaysian calendar
Intake Dates
4 June – 2 Months Contract
15 June – 45 Days Contract
18 June – 45 Days Contract
25 June – 1 Month Contract
- Locations
- Malaysia
- Job location
- Ara Damansara, Selangor
Workplace & Culture at Sperton
At Sperton, we believe that great results come from great people.
Our culture is built on trust, collaboration, and a shared passion for delivering quality in everything we do.
We are a Norwegian-owned international company with colleagues across Europe, Asia, and the USA, working together seamlessly across time zones and cultures. Our teams are diverse, yet united by the same goal — to connect people and companies in meaningful ways.
We value openness, initiative, and continuous learning. Everyone at Sperton is encouraged to take ownership, share ideas, and challenge existing ways of working to make our solutions even better.
Even though we operate globally, our approach is personal. We take pride in creating a supportive and inclusive environment where people feel heard, respected, and motivated to grow — both professionally and personally.
