Customer Service Ambassador
Be the welcoming face of our Autospa: friendly, professional customer service on a full-time schedule. Organised, tech-savvy, and ready to grow with our premium care team.
We usually respond within a day
Job Description:
We are seeking a reliable, polished, and customer-centric Customer Service Ambassador to join our
Autospa operations on a full-time basis. In this role, you will be the face of our facility, ensuring every
client receives premium, professional care from the moment they arrive.
If you have great communication skills, love a fast-paced retail or hospitality environment, and want
a stable administrative routine with a dedicated weekly day off, this is a great opportunity to grow
with an automotive care leader.
Key Responsibilities:
• Customer Engagement: Greet and attend to all Autospa clients professionally, offering a
welcoming front-desk experience.
• Communication Management: Handle incoming phone calls, respond to client messages,
and manage service inquiries effectively.
• Appointment Scheduling: Manage booking schedules, organize customer arrival slots, and
streamline vehicle service queues.
• Sales Record Tracking: Accurately update and maintain daily sales metrics, transaction
records, and service tracking sheets.
• Administrative Support: Perform basic day-to-day administrative tasks, file paperwork, and
keep the reception area organized.
Requirements:
• Education: Minimum Diploma qualification in any discipline.
• Communication: Strong interpersonal and communication skills in English.
• Technical Literacy: Computer literate, with functional proficiency in Microsoft Office
applications (Word, Excel).
• Experience Fit: Prior experience in a customer service, retail, receptionist, or hospitality role
is highly preferred and considered an added advantage.
• Personal Attributes: Detail-oriented, organized, and capable of maintaining a professional
appearance matching a premium autospa environment.
Working Hours
Monday – Saturday
9:00 AM – 6:00 PM OR 10:00 AM – 7:00 PM
Sunday
10:00 AM – 7:00 PM (Alternate Sundays)
Off Day
1 day off per week (Saturday)
- Locations
- Malaysia
- Employment type
- Full-time
- Job location
- Shah Alam, Malaysia
Colleagues
Workplace & Culture at Sperton
At Sperton, we believe that great results come from great people.
Our culture is built on trust, collaboration, and a shared passion for delivering quality in everything we do.
We are a Norwegian-owned international company with colleagues across Europe, Asia, and the USA, working together seamlessly across time zones and cultures. Our teams are diverse, yet united by the same goal — to connect people and companies in meaningful ways.
We value openness, initiative, and continuous learning. Everyone at Sperton is encouraged to take ownership, share ideas, and challenge existing ways of working to make our solutions even better.
Even though we operate globally, our approach is personal. We take pride in creating a supportive and inclusive environment where people feel heard, respected, and motivated to grow — both professionally and personally.
