Primary Objective(s) of Position

• The primary objective of the Head of Sales is to drive the company's revenue and gross profit growth by developing and implementing effective sales strategies
• This role involves leading the sales team, managing key customer relationships, and ensuring the achievement of sales targets and objectives

Duties & Responsibilities

Strategic Planning and Execution:

• Develop and execute a comprehensive sales strategy aligned with the company's overall business goals
• Set annual, quarterly, and monthly sales targets and ensure their achievements
• Analyse market trends and competitor activities to identify opportunities and threats

Team Leadership and Management

• Lead, mentor, and motivate the sales team to achieve high performance
• Recruit, train, and develop sales talent to build a strong sale force
• Conduct regular performance reviews and provide constructive feedback

Revenue and Profit Growth

• Focus on increasing the company's revenue and gross profit by maximizing sales opportunities
• Identify and pursue new business opportunities to expand the customer base
• Develop pricing strategies and negotiate contracts to ensure profitability

Customer Relationship Management

• Build and maintain strong relationships with key customers and stakeholders.
• Address customer concerns and ensure a high level of customer satisfaction
• Implement customer retention strategies to foster long-term partnerships

Sales Operations and Reporting

• Oversee the sales operations to ensure efficient processes and systems
• Monitor sales performance metrics and generate regular reports for senior managements
• Utilize CRM tools and data analytics to track sales activities and performance

Collaboration and Communication

• Work closely with marketing, product development, and other departments to align sales strategies with company objectives
• Communicate sales goals, strategies, and performance results to the sales team and senior managements
• Represent the company at industry events, trade shows, and conferences

Person Specifications

A Degree in Supply Chain Management or Logistics

• Minimum 7 years of working experience in logistics or supply chain sales
• Good presentation and communication skills
• Result-oriented
• Meticulous with an eye for details