Customer Support Representative
This job opportunity seems to be for a Customer Service Representative role, likely for a company like Grab, given the mention of handling inquiries related to "Grab services, payment issues, Grab orders, Grab Apps, etc." Here’s a summary of the key details:
Job Scope:
- Handling inbound communications (calls, emails, live chat) from customers regarding general inquiries, complaints, feedback, and other issues related to the company's products.
- Assisting and resolving customer issues related to Grab services, payments, orders, and the Grab App.
Requirements:
- Proficiency in English (both spoken and written).
- Open to SPM leavers and fresh graduates; full training is provided.
Salary Package:
- Basic Salary:RM2,100
- KPI/Attendance Allowance:Up to RM400
- Shift Allowance:Up to RM300
- Total Potential Salary:Up to RM2,800 per month, including allowances.
Working Hours:
- Shift Schedule: Rotational shifts.
- Daily Working Hours: 9 hours per day, including a 1-hour break.
- Workweek: 6 days a week with 1 day off (depending on the shift schedule).
Job Type:
- Full training provided (1 month duration)
This role would be a good fit for someone looking to start a career in customer service, especially in a dynamic and fast-paced environment. The training provided suggests that no prior experience is necessary, making it an ideal opportunity for fresh graduates.
- Locations
- Johor Bahru
- Employment type
- Contract
- Job location
- Johor Bahru
- Employment Level | Seniority
- Entry Level
Workplace & Culture at Sperton
At Sperton, we believe that great results come from great people.
Our culture is built on trust, collaboration, and a shared passion for delivering quality in everything we do.
We are a Norwegian-owned international company with colleagues across Europe, Asia, and the USA, working together seamlessly across time zones and cultures. Our teams are diverse, yet united by the same goal — to connect people and companies in meaningful ways.
We value openness, initiative, and continuous learning. Everyone at Sperton is encouraged to take ownership, share ideas, and challenge existing ways of working to make our solutions even better.
Even though we operate globally, our approach is personal. We take pride in creating a supportive and inclusive environment where people feel heard, respected, and motivated to grow — both professionally and personally.
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