Technical Sales Representative
100% remote opportunity in the United States
Technical Sales Representative
Location – United States ,100% REMOTE
About the role
The Technical Service Representative leads the technical interface between Client and key customers in the wide web flexographic and gravure printing segments.
Specializing in water based and solvent based inks and coatings, the TSM is responsible for overseeing technical support activities, managing customer relationships, and ensuring successful product implementation and performance.
This leadership role drives technical excellence, supports business growth, and ensures high customer satisfaction through expert service delivery and collaboration with internal and external teams.
Able to travel frequently (up to 70%) to customer sites, manufacturing plants, and regional meetings.
Key Responsibilities
· Manage support for wide web flexo and gravure customers of water and solvent based products.
· Oversee on site troubleshooting, ink optimization, and product performance evaluations.
· Coordinate and lead press trials, product introductions, and technical audits at customer facilities.
· Collaborate with R&D deliver tailored technical solutions that meet customer needs.
· Develop technical service strategies that support customer retention, growth, and innovation.
· Build relationships with key customer stakeholders, acting as the primary technical point of contact.
· Provide guidance to technical representatives or field service personnel, where applicable.
· Maintain detailed technical documentation, service reports, and communication logs to support proactive issue resolution and continuous improvement.
· Ensure compliance with safety, environmental, and regulatory standards, particularly regarding solvent handling, emissions, and product stewardship.
Qualifications
· Bachelor’s degree , 5 plus years in a technical role supporting wide web flexographic and/or gravure printing.
· Experience with water based and solvent based inks and coatings used in flexible packaging.
· Experience pressroom processes, ink/substrate interactions, drying systems, and surface treatments.
· Skilled in color matching, print troubleshooting, and print defect analysis.
Application Process
We look forward to receiving your application. You will receive an acknowledgment from the system once your application has been submitted. We will keep you informed of the next steps as your application moves through the process.
About Sperton
This Position is Sponsored by Sperton Global, a recruitment and consulting company with an international reach. We are committed to helping our clients achieve success in their hiring processes, finding the right people for the right positions.
- Department
- Manufacturing
- Locations
- United States
- Remote status
- Fully Remote
- Employment type
- Full-time
- Job location
- United States
Workplace & Culture at Sperton
At Sperton, we believe that great results come from great people.
Our culture is built on trust, collaboration, and a shared passion for delivering quality in everything we do.
We are a Norwegian-owned international company with colleagues across Europe, Asia, and the USA, working together seamlessly across time zones and cultures. Our teams are diverse, yet united by the same goal — to connect people and companies in meaningful ways.
We value openness, initiative, and continuous learning. Everyone at Sperton is encouraged to take ownership, share ideas, and challenge existing ways of working to make our solutions even better.
Even though we operate globally, our approach is personal. We take pride in creating a supportive and inclusive environment where people feel heard, respected, and motivated to grow — both professionally and personally.
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