Job Responsibilities

1. Quality system management:

- Assist the company in the development, implementation and continuous improvement of the Quality Management System (QMS) to ensure compliance with IATF 16949, ISO14001, ISO45001, ISO27001 and other relevant standards.

- Develop and maintain quality system documentation, including policies, procedures, and manuals, to ensure compliance with customer and regulatory requirements.

- Monitor the effectiveness of the quality management system and drive improvement programs to improve operational efficiency and overall quality performance.

2. Customer audit docking:

- Serve as the main person in charge of the customer's quality audit, including audit preparation, coordination and follow-up rectification work.

- Ensure that customer special requirements (CSRs) are met and audit findings or non-conformances are addressed in a timely and effective manner.

- Build a good relationship with customers to ensure that their quality expectations are met or exceeded.

3. Business Process Optimization:

- Organize regular internal audits and hierarchical audits, cross-functional teams, analyze, optimize and standardize business processes to improve efficiency, reduce waste and enhance overall quality.

- Collaborate with internal departments (e.g. R&D, production, purchasing) to identify problems in the process and implement corrective and preventive actions.

4. Regulatory and Standard Compliance:

- Ensure that the company's operations comply with relevant automotive industry standards and regulatory requirements.

- Keep abreast of changes in global automotive quality standards and customer requirements, and proactively adjust the quality management system.

5. Team & Training:

- Coach the quality system team to create a culture of continuous improvement and accountability.

- Organize and implement training programs to increase employees' awareness and understanding of quality standards, processes, and practices.

6. Reporting & Communication:

-Regularly report to the operation of the quality management system, the results of customer audits and process improvement projects.

- Communicate effectively with internal and external stakeholders to ensure alignment of quality objectives and expectations.

Qualifications:

1. Education:

- Bachelor's degree or above.

2. Work Experience:

- At least 3 years of relevant work experience in quality management, especially in the auto parts industry.

- Extensive experience in IATF 16949 and ISO 9001 certification processes and customer audit management.

- Familiar with the quality requirements of major global automotive OEMs (e.g. Toyota, Honda, BMW, Volkswagen, Ford).

3. Technical Ability:

- In-depth knowledge of Quality Management Systems (QMS), Customer Specific Requirements (CSR) and automotive industry standards.

- 熟练掌握质量工具和方法，如APQP、PPAP、FMEA、SPC和MSA。

- Excellent problem-solving skills with the ability to analyze complex problems and implement effective solutions.

4. Ability & Communication Skills:

- Ability to drive process improvements across departments.

- Good interpersonal communication skills and ability to interact effectively with clients, auditors and internal teams.

- Fluency in written and spoken English and Chinese (required by factories in Malay);