Store Manager
GENERAL JOB DESCRIPTION
We are seeking a Store Manager to lead daily store operations and deliver a premium customer experience. This is a customer-facing role (not sales-driven), requiring excellent communication, refined presentation, and the ability to engage confidently with high-net-worth clients. The role also involves administrative support and ensuring world-class store standards.
DUTIES AND RESPONSIBILITIES
1. Welcome and assist HNI/Ultra-HNI customers with personalized service.
2. Provide accurate product information and tailored recommendations.
3. Coordinate and support meetings for senior team members and clients.
4. Maintain a luxury retail environment — organized, clean, and professional.
5. Handle customer queries with discretion and ensure seamless resolution.
6. Support store-related administrative and operational activities.
7. Prepare and share quotations/proposals using software tools in a timely and professional
manner.
KNOWLEDGE & SKILLS
- Exceptional interpersonal and communication skills.
- Polished, professional, and customer-first approach.
- Ability to confidently interact with HNI/Ultra-HNI clients.
- Strong organizational and time management abilities.
- Presentable personality with refined grooming standards.
QUALIFICATION & EXPERIENCE
- Graduation in any discipline.
- 2–3 years of experience in premium customer handling, retail, or store management.
- Department
- Sales & Marketing and Business Development
- Role
- Store Manager
- Locations
- India
- Employment type
- Full-time
- Employment level
- First /Mid-Level Officials
- Job location
- Andheri, Mumbai.
- Employment Level | Seniority
- Mid-Senior level
Sperton
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