Store Manager
GENERAL JOB DESCRIPTION
We are seeking a Store Manager to lead daily store operations and deliver a premium customer experience. This is a customer-facing role (not sales-driven), requiring excellent communication, refined presentation, and the ability to engage confidently with high-net-worth clients. The role also involves administrative support and ensuring world-class store standards.
DUTIES AND RESPONSIBILITIES
1. Welcome and assist HNI/Ultra-HNI customers with personalized service.
2. Provide accurate product information and tailored recommendations.
3. Coordinate and support meetings for senior team members and clients.
4. Maintain a luxury retail environment — organized, clean, and professional.
5. Handle customer queries with discretion and ensure seamless resolution.
6. Support store-related administrative and operational activities.
7. Prepare and share quotations/proposals using software tools in a timely and professional
manner.
KNOWLEDGE & SKILLS
- Exceptional interpersonal and communication skills.
- Polished, professional, and customer-first approach.
- Ability to confidently interact with HNI/Ultra-HNI clients.
- Strong organizational and time management abilities.
- Presentable personality with refined grooming standards.
QUALIFICATION & EXPERIENCE
- Graduation in any discipline.
- 2–3 years of experience in premium customer handling, retail, or store management.
- Department
- Sales & Marketing and Business Development
- Role
- Store Manager
- Locations
- India
- Employment type
- Full-time
- Employment level
- First /Mid-Level Officials
- Job location
- Andheri, Mumbai.
- Employment Level | Seniority
- Mid-Senior level
Workplace & Culture at Sperton
At Sperton, we believe that great results come from great people.
Our culture is built on trust, collaboration, and a shared passion for delivering quality in everything we do.
We are a Norwegian-owned international company with colleagues across Europe, Asia, and the USA, working together seamlessly across time zones and cultures. Our teams are diverse, yet united by the same goal — to connect people and companies in meaningful ways.
We value openness, initiative, and continuous learning. Everyone at Sperton is encouraged to take ownership, share ideas, and challenge existing ways of working to make our solutions even better.
Even though we operate globally, our approach is personal. We take pride in creating a supportive and inclusive environment where people feel heard, respected, and motivated to grow — both professionally and personally.
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