Senior Technical Manager (Workshop Management)
Drive fleet reliability, lead high-impact workshop operations, and shape maintenance excellence in a senior leadership role with strong growth potential.
Technical Manager / Senior Manager (Workshop Operations)
Location: Meru / Setia Alam / Puncak Alam
Seniority Level: Managerial
About the Role
We are seeking an experienced and driven Technical Manager / Senior Manager to lead end-to-end workshop operations and maintenance performance.
This role is responsible for ensuring high fleet reliability, operational efficiency, cost optimization, and compliance with technical, safety, and regulatory standards.
The ideal candidate will have strong leadership experience in workshop operations, preventive maintenance strategy, technical governance, and fleet performance optimization within the automotive or related industry.
Key Responsibilities
Workshop Operations Management
Oversee daily workshop operations and maintenance activities
Ensure timely execution of preventive and corrective maintenance
Manage work order planning, prioritisation, and turnaround time (TAT)
Drive high fleet availability while minimising downtime
Technical Governance & Quality Control
Establish and enforce technical standards, processes, and SOPs
Approve repair methods and major component replacements
Ensure quality assurance before vehicle release
Conduct technical audits and root cause analysis (RCA)
Workforce Management
Lead and manage workshop manpower, including outsourced teams
Establish clear reporting structures and role accountability
Monitor team productivity and operational output
Drive technical training, competency development, and upskilling initiatives
Asset Reliability & Maintenance Strategy
Develop and implement preventive maintenance schedules
Monitor MTBF and breakdown trends
Drive fleet uptime and reliability improvement initiatives
Manage asset lifecycle planning and major overhaul schedules
Spare Parts & Inventory Management
Ensure availability of critical spare parts
Manage inventory control, reorder planning, and wastage reduction
Monitor parts consumption trends
Collaborate with procurement to optimise cost efficiency
Cost Control & Budget Management
Monitor maintenance cost per vehicle
Track repair and operational expenditure
Identify inefficiencies and cost leakages
Optimise in-house versus outsourced maintenance strategies
Data, Reporting & KPI Management
Track operational KPIs including:
Fleet uptime
Turnaround Time (TAT)
PM compliance
Breakdown rates
Cost per km / unit
Ensure reporting accuracy and data integrity
Drive performance-based decision-making
Vendor & Contractor Management
Manage third-party vendor performance and SLA compliance
Ensure adherence to company expectations and contractual requirements
Conduct vendor performance reviews and enforce accountability
Continuous Improvement & Digitalisation
Drive operational improvement initiatives
Implement digital maintenance tools (e.g. ProAct or equivalent)
Optimise workshop workflow, layout, and productivity
Lead audit readiness and operational excellence initiatives
Safety, Compliance & 5S
Enforce 5S standards across workshop operations
Ensure compliance with workplace safety protocols and PPE requirements
Maintain regulatory compliance with DOSH, JPJ, and internal audit requirements
Ensure proper signage, zoning, and workspace organisation
Requirements
Education
SPM / Diploma / Bachelor’s Degree in:
Mechanical Engineering
Automotive Engineering
Or related technical discipline
Experience
Minimum 8–10 years of relevant experience
Prior experience in the automotive industry is highly preferred
Experience in truck or trailers maintenance is required
Proven leadership experience managing workshop operations and maintenance teams
Technical Competencies
Strong hands-on exposure to:
Preventive maintenance
Corrective maintenance
Breakdown management
Fleet reliability optimisation
Skills & Attributes
Strong leadership and people management capabilities
Excellent analytical and problem-solving skills
KPI-driven operational mindset
Strong vendor and cost management experience
Ability to manage multiple priorities under pressure
Computer literate with exposure to maintenance systems/reporting tools
Language
Good command of English and Bahasa Malaysia
- Locations
- Shah Alam
- Job location
- Shah Alam
Workplace & Culture at Sperton
At Sperton, we believe that great results come from great people.
Our culture is built on trust, collaboration, and a shared passion for delivering quality in everything we do.
We are a Norwegian-owned international company with colleagues across Europe, Asia, and the USA, working together seamlessly across time zones and cultures. Our teams are diverse, yet united by the same goal — to connect people and companies in meaningful ways.
We value openness, initiative, and continuous learning. Everyone at Sperton is encouraged to take ownership, share ideas, and challenge existing ways of working to make our solutions even better.
Even though we operate globally, our approach is personal. We take pride in creating a supportive and inclusive environment where people feel heard, respected, and motivated to grow — both professionally and personally.
