Job Summary:

We are seeking a dedicated and results-driven Store Manager to lead the day-to-day operations of our retail location. The ideal candidate is passionate about retail, thrives in a fast-paced environment, and excels at motivating and developing teams. As Store Manager, you will ensure exceptional customer service, operational efficiency, and strong sales performance, while fostering a positive and inclusive workplace culture.

Key Responsibilities for Store Operations and Leadership

• Oversee all aspects of daily store operations, ensuring the store runs smoothly, efficiently, and meets all safety and compliance standards.
• Lead, inspire, and develop a diverse team to deliver outstanding customer experiences and achieve sales targets.
• Recruit, train, schedule, and manage store staff, providing ongoing feedback and coaching for high performance.
• Maintain attractive and organised product displays that reflect company standards and enhance the in-store customer journey.
• Monitor inventory levels, process deliveries, and conduct regular stock checks to maintain accurate records and minimise losses.
• Analyse sales reports to identify trends and opportunities for growth, implementing strategies to improve store performance.
• Ensure high standards of health, safety, and security at all times, complying with company policies and local regulations.
• Manage cash handling procedures and oversee all point-of-sale systems and processes.
• Handle customer enquiries, feedback, and complaints professionally, ensuring a positive banking of service recovery.

Store Manager Qualifications and Experience

• Previous experience as a Store Manager, Assistant Manager, or in a supervisory retail role is essential.
• Strong leadership skills, with a proven track record of motivating teams to achieve targets and deliver excellent customer service.
• Excellent organisational, time-management, and problem-solving abilities.
• Solid understanding of retail operations, stock management, and financial processes.
• Good communication and interpersonal skills, able to build effective working relationships with colleagues and customers alike.
• Competent IT skills, including experience with point-of-sale systems and Microsoft Office Suite.
• Flexibility to work weekends, evenings, and holidays as needed.

Who Are You?

• You are proactive, enthusiastic, and have a genuine passion for the retail environment.
• You lead by example and create a collaborative, supportive, and respectful team culture.
• You enjoy analysing data and developing strategies to drive improvements and increase sales.
• You remain calm under pressure and have a solutions-focused approach to challenges.
• You enjoy interacting with customers and delivering memorable service with every visit.

What We Offer

• A dynamic and supportive working environment committed to individual growth and team success.
• Continuous development opportunities through training and learning programmes.
• Competitive salary and performance-based incentives.
• Employee discounts and other company benefits.
• The opportunity to work for a forward-thinking company that values diversity and inclusion.

Apply Now to Join Our Store Management Team

If you are ready to take the next step in your retail management career and play a pivotal role in driving our store’s success, we want to hear from you. We review applications on a rolling basis, so do not miss your opportunity to join our team!

Location: Mumbai Andheri 
Schedule: Full-time

We welcome applications from all qualified individuals, and are committed to creating an inclusive and supportive workplace for everyone.