Why This Role?

Rev up your career without the garage floor! We are seeking experienced Automotive Service Professionals for a unique hybrid role that leverages your technical expertise in a new way. This isn't a traditional service advisor position—it’s a chance to step into a dynamic office environment with the flexibility of working from home two days a week. If you have a passion for cars and excel at customer service and problem-solving, this is your opportunity to shift your career into a higher gear with excellent benefits and a stable schedule.

Why Apply for This Role?

• Hybrid Flexibility: Enjoy a best-of-both-worlds schedule, working from the office Tuesday-Thursday and remotely on Mondays and Fridays.
  
• Use Your Expertise: Leverage your hands-on automotive knowledge in a new, challenging capacity with a clear career path.
  
• Comprehensive Benefits: From medical and dental to pet insurance and tuition reimbursement, we support you and your family.

Key Responsibilities

• Adjudicate warranty claims by assessing automotive issues against contract terms and conditions.
  
• Handle inbound claims-related calls, providing status updates and resolving customer issues effectively.
  
• Manage vehicle inspections for claims exceeding a specific threshold or where fraud is suspected.
  
• Master client and agent relationships, as well as the details of service contracts.
  
• Identify and escalate potential fraudulent claims to management.
  

Key Info

• Location: Greenville, SC (Hybrid: In-Office Tues, Wed, Thurs / Remote Mon & Fri)
  
• Job Type: Full-time
  
• Schedule: 10 am - 7 pm or 11 am - 8 pm shift. First month is fully in-office for training.

What We’re Looking For in You:

• Required: High School Diploma or equivalent.
• Required: 3+ years of hands-on experience in the Automotive Service Industry (e.g., Service Advisor, Parts Advisor, Automotive Technician/Mechanic).
• Required: Strong automotive technical and mechanical knowledge, including vehicle diagnostics and repairs.
• Ideal Candidate: A detail-oriented professional with excellent communication skills, a customer-focused mindset, and the ability to thrive in a structured, process-driven environment.

What We Offer

• A competitive base salary and comprehensive benefits package.
  
• A structured training program and opportunities for ongoing professional development.
  
• A balanced, hybrid work schedule after the initial training period.
  
• A supportive culture with wellness programs, paid community service, and more.
  

Why Us?

• Join a stable, growing company that invests in its people. Our client is committed to creating a positive and progressive work environment where your automotive expertise is truly valued and your professional growth is encouraged.

Application Process

I look forward to receiving your application! Once submitted, we will review it and consider your fit against other candidates in the process. We strive to ensure an efficient process, though there may occasionally be delays.

About Sperton

Sperton is part of Sperton Global, a recruitment and consulting company with an international reach. We are committed to helping our clients achieve success in their hiring processes, finding the right people for the right positions.